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Discover how Mary Kay, a global direct-selling leader in the retail cosmetic industry, streamlined onboarding and training for their representatives worldwide while enhancing the customer experience. Download our exclusive case study to learn how Mary Kay partnered with Apty, the leading Digital Adoption Platform, to achieve outstanding results.
Explore their challenges in streamlining processes and reducing support tickets on their website. Learn how Apty’s cutting-edge technology revolutionized their digital capabilities, improved customer satisfaction, and increased overall sales results. Don’t miss out on this inspiring success story!
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Transformative results achieved by a
leading cosmetic retail firm with Apty:
- Digitally onboarded and trained representatives worldwide using Salesforce Community and Commerce pages
- In-app support across community pages for seamless assistance
- Created targeted and personalized training content in 15 languages across 24 countries, enhancing the customer experience
- Significantly reduced internal support tickets, leading to shorter waiting times and increased time spent on product purchases
- Improved customer experience and satisfaction through streamlined onboarding and training processes
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